You Deserve the Team You Get

You Deserve the Team You Get
After receiving threats and praise, and everything in between, the authors reflect on their controversial columns about hiring and firing
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Top 10 Signs Your Service Disappoints

Top 10 Signs Your Service DisappointsDon't wait until your customers start screaming. Figure out how to improve service now
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How to Get a Raise When Budgets Are Tight

How to Get a Raise When Budgets Are Tight
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I was reminded of all this when responding to a reporter about what advice I would give to someone who wanted to ask for a raise at a time when most wages are stagnating or falling. My answer?
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Vinod Khosla's Five-Second Rule

Vinod Khosla's Five-Second Rule
A Sanity Check for Every Presentation
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Why Your Salespeople Are Pushovers

Why Your Salespeople Are Pushovers
Sales professionals need to be more pushy, not less, say Harvard bloggers Matthew Dickson and Brent Adamson
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Ten Things Only Bad Managers Say

Ten Things Only Bad Managers SayNope, it's not just you. These jerks are out there

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Three Types of People to Fire Immediately

Three Types of People to Fire Immediately
Want a more innovative company? Get rid of these folks. Today
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9 Things That Motivate Employees More Than Money

9 Things That Motivate Employees More Than MoneyDon't show 'em the money (even if you have it). Here are nine better ways to boost morale.
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